Shipping policy
At Stitch My Style Co, we are committed to delivering our custom-crafted metal artwork to your doorstep with efficiency and transparency. This policy outlines our logistical processes, ensuring you know exactly when to expect your personalized metal decor.
Last Updated: May 2026
Our Heritage and Commitment
The Stitch My Style Co story is driven by a vision to bring high-quality, laser-cut metal artistry to the digital marketplace. From our specialized workshop, we have grown into a trusted source for Custom Name Signs, Garden Stakes, Metal Wall Art, and Personalized Home Decor.
Because our items—such as our signature family name signs and intricate animal silhouettes—are crafted with meticulous attention to detail and precision, we view the shipping process as the final step in our artistic journey. We treat every package with the same care we use during the laser-cutting and finishing process, ensuring your heavy-duty decor is protected.
Shipping Destinations and Costs
To maintain our commitment to honest and transparent pricing, we have simplified our shipping structure:
- Shipping Area: We currently ship exclusively to addresses within the United States.
- Shipping Cost: Standard Shipping is $0.00 (FREE) on all orders. Whether you are purchasing a small garden stake or a large-scale wall plaque, you will never be charged for standard delivery.
Delivery Estimates
We understand the excitement of waiting for a custom-made piece. Our team works diligently to ensure your order is processed and transported within the following timeframes:
1. Processing and Handling
- Order Cut-off Time: 5:00 PM (EST) Eastern Standard Time (New York).
- Handling Time: 1 - 3 Business Days (Monday - Friday). During this time, your metal signs are cut, polished, inspected for quality, and securely packaged for heavy transit.
2. Transit and Arrival
- Transit Time: 3 - 5 Business Days (Monday - Friday).
- Total Delivery Time: 4 - 8 Business Days.
Shipping Methods and Tracking
We partner with reliable carriers, primarily USPS, UPS, or FedEx, to ensure your metal artwork arrives safely.
- Tracking Your Order: Once your custom metal item has been dispatched, you will receive an automated confirmation email. This email will contain a tracking number, allowing you to monitor your package's progress in real-time.
- Secure Delivery: Our website is protected by an SSL certificate, ensuring that your personal information provided during the checkout and shipping process is securely encrypted and safe.
Order Assistance
If you have questions regarding your delivery or need to discuss your order, our customer service team is here to help.
- Email: Support@stitchmystyleCo.com
- Phone:
- Address: